Return and Refund Policy

Our goal is to ensure customer satisfaction. Please read our return and refund policy for details.

1. Return Eligibility

1.1 Items must be unused, in original condition, and returned within 15 days of delivery.
1.2 Sale items or customized products are not eligible for return.

2. Return Process

2.1 Email us at ormansgo@gmail.com with your order details.
2.2 Ship the product back to the address provided in our return email.

3. Refund Process

3.1 Refunds will be processed to your original payment method within 7-10 business days.
3.2 Shipping fees are non-refundable unless the return is due to a defect or error on our part.